We specialize in meetings with complex requirements for organizations whose officers like precise and timely management information. From pre-conference design, advance registration and on-site operations anywhere in the world to post confence activities and follow-ups, our goal is to provide hassle-free, accurate registration systems with an emphasis on customized service with a personal touch.
Our staff is fluent in English, French, Indonesian/Malay, Vietnamese and Mandarin and regularly handle conferences with multiple currencies, split sites and other complexities. Exhibition lead-retrieval services are also available.
We provide our clients with a fully comprehensive registration service including the following:
- Downloadable registration forms designed in the easy-to-use PDF format for manual processing via fax or mail
- Fully customized, comprehensive online registration systems designed and maintained to match the look and feel of the event's website for seamless integration
- Multiple forms of payment processing using RSL's or the client's merchant facilities making deposits into the event's bank account on a regular periodic basis
- Email acknowledgements, confirmations including receipt information and event details, and mass announcements
- Secure real-time online reporting and data available under password protection 24 hours a day
- Custom badge design and production including stock and materials
Personal & Professional Service
- Dedicated staff to answer registration questions by phone or email and manage registrant accounts to track payments, balances/refunds due, invoices and various other transactions
- Attendee type validation including membership checking, student eligibility, etc.
- Review and proofing services to eliminate false data and insure accurate registrant information
- Database management to supply specific data on a regular periodic basis, including attendee lists and activity reports
On-Site Management & Beyond
- On-site operations including the management of staff, staging of the registration area and daily reporting
- On-site registration including high-quality laser printed badge production and self-registration stations
- Lead retrieval devices supplied with custom mag card production
- Final audited registration reports including detailed counts, financials, registrant data and demographics
- Data archiving and historical comparison charts for returning clients