RSL: Registration Systems Lab
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Making life so much easier...
About the Company

We specialize in meetings with complex requirements for organizations whose officers like precise and timely management information. From pre-conference design, advance registration and on-site operations anywhere in the world to post confence activities and follow-ups, our goal is to provide hassle-free, accurate registration systems with an emphasis on customized service with a personal touch.

Our staff is fluent in English, French, Indonesian/Malay, Vietnamese and Mandarin and regularly handle conferences with multiple currencies, split sites and other complexities. Exhibition lead-retrieval services are also available.

We provide our clients with a fully comprehensive registration service including the following:

Advance Registration

  • Downloadable registration forms designed in the easy-to-use .PDF format for manual processing via fax or mail
  • Fully customized, comprehensive on-line registration systems designed and maintained to match the look and feel of the event's website for seamless integration
  • Multiple forms of payment processing using RSL's or the client's merchant facilities making deposits into the event's bank account on a regular periodic basis
  • E-mail acknowledgements, confirmations including receipt information and event details, and mass announcements
  • Secure real-time on-line reporting and data available under password protection 24 hours a day
  • Custom badge design and production including stock and materials

Personal & Professional Service

  • Dedicated staff to answer registration questions by phone or e-mail and manage registrant accounts to track payments, balances/refunds due, invoices and various other transactions
  • Attendee type validation including membership checking, student eligibility, etc.
  • Review and proofing services to eliminate false data and insure accurate registrant information
  • Database management to supply specific data on a regular periodic basis, including attendee lists and activity reports

On-Site Management & Beyond

  • On-site operations including the management of staff, staging of the registration area and daily reporting
  • On-site registration including high-quality laser printed badge production and self-registration stations
  • Lead retrieval devices supplied with custom mag card production
  • Final audited registration reports including detailed counts, financials, registrant data and demographics
  • Data archiving and historical comparison charts for returning clients